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My Kindle won’t download the book. What do I do?

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My Kindle won't download the book.

I'm a book wyrm
We hope you enjoy reading this post!
If you’re like us and love to read, then click here to score tons of free and discounted ebooks.

The easiest way to get your free book into your Kindle Fire is by using our Book Cave Direct app. Click here to learn how to do that.

For other Kindles, or when the Kindle Fire is not cooperating, Amazon’s “Send to Kindle by email” is a good option. Amazon assigns an email address to every Kindle device and most Kindle apps. You forward the ebook to that email, and within minutes it should download to your Kindle. But to avoid spam, Amazon doesn’t accept docs from just anybody. You have to tell Amazon which email addresses it is OK to receive docs and ebooks from.

Note: this process also works for the Kindle app.

Find your Kindle’s email address

Go to https://www.amazon.com/mn/dcw/myx.html#/home/content/booksAll/dateDsc/.

Amazon will ask you to login.

Click the “Preferences” tab (there are several tabs across the top of the page, including “Content”, “Devices”, and “Preferences”).

Amazon preferences

Scroll down until you see the “Personal Document Settings” heading and click it to open the section. Right below “Send-to-Kindle E-Mail Settings”, your Kindles and Kindle apps will be listed with their assigned email addresses. Write down the Kindle’s email address.

personal document settings

Approve your personal email

Just below the “Send-to-Kindle E-Mail Settings” you’ll see the “Approved Personal Document E-mail List”.

Send-to-Kindle E-Mail Settings

Click “Add a new approved e-mail address”, type your personal email (or whatever address you’re emailing the ebook from), and click the “Add Address” button.

Check Personal Document settings

While on this page, also check that “Personal Document Archiving” is turned on and that “Whispernet Delivery Options” is disabled over 3G.

Magnet FAQ - Free ebook Send-to-Kindle other options

You may not have the Whispernet options on your account, so don’t worry if you don’t see it.

Email yourself the ebook

The email you received from us will have the link to the download page (something like https://mybookcave.com/d/0d3c0e4a/). Navigate to that page using your computer, Kindle, phone, or tablet.

Magnet FAQ - download free ebook

Tap the “Get my book” button. A popup should open on the page.

Magnet FAQ - instructions for free ebook download

At the bottom of the popup (on a phone you may have to scroll down to see it) tap or click “Email my book”, select “Mobi”, then click “Send my book”.

Magnet FAQ - email my free ebook

Note: Please email us at team@mybookcave.com if the only device you own is a Kindle that won’t open the above popup and we’ll email the book to you.

Forward ebook to your Kindle or Kindle app

Once the email arrives with the attached book, forward it to your Kindle’s email address. After a few minutes, the book should be available on your Kindle.

I still can’t see the ebook in my Kindle

Some Kindles have a tab for Books and another for Docs. On newer Kindles, the Docs tab is now an app. If you have a Docs tab/app, check for the book in there.

But sometimes the book won’t deliver to your Kindle automatically. If that’s the case, go back to Amazon (https://www.amazon.com/mn/dcw/myx.html#/home/content/booksAll/dateDsc/).

There’s a “Show” dropdown that is probably set to “Books”. Click the dropdown and select “Docs”.

Magnet FAQ - Send-to-Kindle docs

Does the book show in the list? If the book is on the list, click the button with the 3 dots. Is there a delivery date?

Magnet FAQ - free ebook Amazon delivery options

You can select “Others” on the “Deliver to” line, which will open a popup window. Click the “Devices Selected (0)” button, click you Kindle or Kindle app on the list and hit the “Deliver” button.

Magnet FAQ - select Kindle device to deliver free ebook to

Please email us at team@mybookcave.com if you need further assistance.

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