The answer is a resounding YES! And the secret is simple: Shift your focus away from whatever you are selling . . . and you’ll sell far more! In this practical and inspiring guide for retail managers, you’ll discover
simple steps to cure a toxic workplace.
short “conversation starter” prompts that will help you find common ground with your co-workers.
strategies to help every employee find a way to shine. (Plus the courage to let them outshine you!)
ways to strengthen your team with the skills they need to succeed, so everyone feels like a winner.